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Tel: 01323 449949
info@irmatraining.co.uk
We are running an Open two day Conflict Resolution/Breakaway Course in August.
Click here for more information
We train people in
Our courses are aimed at anybody who needs effective Conflict Resolution training or Managing Violence and Aggression within their working environment. Our courses involve both physical and non physical interventions.
We aim to help staff gain an understanding of Managing Violence and Aggression, how it develops and skills and knowledge on conflict resolution. We teach people about de-escalation, Legal aspects, self-assessment, assertiveness and the importance of body language, alongside all latest guidelines and legislation.
We teach staff theoretical aspects of conflict resolution as well as practical aspects in dealing with violence and aggression. We do not use Pain-compliance techniques with our physical interventions restraint training.
Some of our current contracts include courses as follows:
Conflict resolution training in London mix of theoretical and practical.
Prevention and Management of Violence and Aggression training countrywide
Control and Restraint training in London
Physical Intervention training in London
Resolving Conflict training in London
Managing Violence and Aggression training countrywide
Breakaway and non physical intervention training in London
Please visit our FORUM, and register and you will find relevant information on guidelines and legislation along with peoples experiences on dealing with conflict resolution and physical intervention training. There is also a Participants feedback board where clients who have attended our physical and non physical courses can leave feedback.
Our courses are aimed at anybody who deals with Resolving Conflict or Managing Violence and Aggression within their working environment. To give confidence to staff when dealing with Conflict.
All staff have attended the NHS Security Management Service Promoting Safer and Therapeutic Services familiarisation courses and have signed up for their Intranet so we can keep up with research and guidelines. We cover the 10 Objectives set out in the NHS CFSMS Conflict Resolution National Syllabus Familiarisation course
Our trainers are Mental Health Nurses or Healthcare workers who have worked within the mental health field for many years. They are used to dealing with Managing Violence and Aggression, Challenging Behaviour and Conflict Resolution on a day-to-day basis.
"Thank you for a great training course in Conflict Resolution and Physical Intervention course. I enjoyed it very much. Instead of just another boring course it was excellent. I love the way you got everyone motivated and found both days really enjoyable.
.........I felt as a novice and newcomer to the profession that I learnt more in two days than the three months I have been working on other wards.
Your approach was great, listening and giving advice whilst both of your experience in the profession shone through.
Don't want to go over the top, but you are doing a great job and great respect to you. Look forward to next course. Many thanks "
(Course Participant of training course in London on Physical Interventions in the Prevention and Management of Aggression and Violence.)
I have utilised IRMA's Management of Aggression training since the company was first set up, all our staff feel confident that they can work as a team in assaultive situations.
IRMA has an understanding of the problems that we encounter when caring for the mentally ill but at the same time understands the vulnerabilities of our patients. They tailor training to these needs and develop new approaches as we describe new challenges (e.g. wheelchair users). At the same time they focus on de-escalation with the aim to 'manage' aggression rather than to 'control' it.
I have had no hesitation in recommending IRMA across the Hospital services..
(Hospital Director)
During the year long contract with IRMA we have found them to be able to provide a very high standard of training. They have been very flexible in providing what was requested.
(Prevention and Management of Aggression Coordinator - Leicestershire Partnership NHS Trust)
I have been able to recommend IRMA training methods to other hospitals as I am confident in the level of training offered.
IRMA always provide training of a consistently high quality, depth and with ongoing concern for the health and safety of both staff and patients. IRMA has taken account of national reports such as the Bennett report to update both practical and theory training in management of aggression. The course content has evolved over time to reflect and instruct NICE guidelines as well as Health and Safety issues.
The capabilities of the trainers working in IRMA has always been relied upon to be consistently of high quality. They offer in-depth training and support all the trainees through the process so none feels unable to learn . The standard of training has also been consistently good.
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Training managers may be assured that their staff have been trained to a safe and thorough level so ensuring the safety of both staff and patients.
(Hospital Director)
Links:
Conflict Resolution training
Managing Violence and Aggression Training.
Two day Physical Interventions Training
Therapeutic Management of Violence and Aggression / Control and Restraint Training (TMVA)
Physical Restraint Prevention and Management of Violence and Aggression (PMVA)
Information request
Contact us
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