Resolving Conflict and non Physical Interventions and Breakaway Training to give staff confidence in managing and preventing violence and aggression in the workplace.
Course Objective
To enable staff to gain knowledge and skills on both practical and theoretical ways of dealing with violence and aggression and enhance knowledge and skills.
Who should attend
Receptionists, Ward Clerks, Housekeepers, Doctors, Therapists, Community Staff, Lone Workers and all those needing skills in Conflict Resolution.
The training is in-house or if the need demands, venues can be sought in London and surrounding areas.
Duration 1 day
PROGRAMME OUTLINE
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Breakaway/Self Defence techniques
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Defining Violence, aggression and challenging behaviour
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Risk Management Interventions in Managing Conflict
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De-escalation and preventative strategies
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Lone working and how to keep safe
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Legal and ethical issues in the Management of Aggression and Violence
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Professional responsibility and accountability
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Post-incident procedures.
No of Participants - 12
Please visit our FORUM, and register and you will find relevant information on guidelines and legislation along with peoples experiences on dealing with conflict resolution and physical intervention training. There is also a Participants feedback board where clients who have attended our physical and non physical courses can leave feedback.
Links
Anger Management
Conflict Resolution training
Managing Violence and Aggression training and resolving conflict
Control and restraint (PMVA) and Physical Interventions training
Information Request
Contact Us
Testimonials
Some of our current contracts include courses as follows
Prevention and Management of Violence and Aggression training countrywide
Conflict resolution training in London mix of theoretical and practical
Control and Restraint training in London
Physical Interventions training in London
Resolving Conflict training in London
Managing Violence and aggression training countrywide
Breakaway and non physical intervention training in London |