IRMA Training UK based: providing courses from 1-day Conflict Resolution training to 5-day PMVA - Control & Restraint Physical Intervention training following NICE guidelines.
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1 day theoretical Conflict Resolution Training
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1 day mixed non Physical interventions, Breakaway and resolving Conflict Training
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2 day Managing Violence and Aggression, Resolving conflict training
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3 day Control and Restraint PMVA and Physical Interventions Training
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Office staff with no or minimal contact but needs skills in Conflict Resolution in their workplace perhaps on the phone
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YES
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Receptionists, Ward Clerks, Housekeepers,or others who need skills in resolving conflict.
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YES
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Doctors, Therapists, Community Staff and Lone Workers who need Self-defence training and/or challenging behaviour training.
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YES
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MAYBE
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Nurses/Carers/Support workers/Healthcare Assistants - General nurses who need skills in the prevention and management of violence and aggression.
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YES
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As above working in Mental Health, Learning Difficulties, Challenging Behaviour, or A&E Staff. Control and restraint training or Prevention and Management of Violence and Aggression training
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YES
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YES
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Please click on Links below to see programmes.
This would be for staff who have minimal or no contact with patients/general public. e.g. office workers or staff working behind glass panels or bars. They may suffer verbal threats and/or abuse either face to face or via telephone. This training would help staff have a basic understanding and insight into Aggression and Violence and how to keep safe and get help and support if needed.
Similar to above but staff who are also in need of basic breakaway techniques. Usually for staff who have minimal face to face contact maybe on a ward or waiting rooms who have security easily available to help them. They may be ward clerks, secretaries, or people working within or have at times access to a clinical area.
This is a more enhanced version of the above course and is for Clinical staff and perhaps Lone workers or community workers or therapists who have one to one contact with patients and or the general public but do not necessarily have immediate access to security. This course is also a pre-requisite to the 3-day PMVA Physical Interventions course.
This is for staff who have completed the 2-day course above, and includes all aspects of the safe use of physical intervention techniques plus all Legal Issues and Health Risk Assessments.
Please visit our FORUM, and register and you will find relevant information on guidelines and legislation along with peoples experiences on dealing with conflict resolution and physical intervention training. There is also a Participants feedback board where clients who have attended our physical and non physical courses can leave feedback.
Information Request
Contact Us and Links
Testimonials
FORUM
Anger Management
Conflict Resolution training
Resolving Conflict and non Physical Interventions/Breakaway Training
Managing Violence and Aggression training and Resolving Conflict
Control and Restraint PMVA and Physical Interventions Training
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